ASSERTIVENESS  
EFFECTIVE PRESENTATIONS  
PRESENTATIONS WITH AN IMPACT  
POWERPOINT PRESENTATIONS  
FOCUS GROUPS  
TELEPHONING SKILLS  
SELLING SKILLS  
CAREER COACHING  
JOB INTERVIEW TRAINING  
CONQUER FEAR OF FAILURE  
DEALING WITH CONFLICTS  
DEALING WITH CONFLICTS

WHO FOR?

For everyone who, in his social and professional relationships with people, sometimes finds him/herself in conflict situations and who wants to solve these conflicts in an assertive and non-aggressive manner.


DEAL WITH CONFLICTS

Conflicts are too often badly perceived. If however conflicts are being dealt with in the right way, they are starting points for a better relationship, a better cooperation and a better end result.

TRAINED SKILLS

At the end of the training you have an understanding of
  - which types of conflicts there are
- how conflicts arise
- what the causes are of these conflicts
- how to deal with conflicts in an assertive and positive manner
You are able to:
  - analyse conflicts
- have a profound conversation to find out the causes of the conflict
- react in an assertive (non-aggressive) way
- avoid conflicts.

HOW DO WE WORK?

During an introductory conversation we create a clear view of the participantsí experiences after which the participants gain an insight into conflicts (causes and solutions) through a learning conversation.
Subsequently the participants take part in role plays which will allow them to convert theory into practice. They learn to use the right communicative techniques (verbal and non-verbal).
Each exercise is followed by an individual evaluation and remedial exercise. The trainer gives immediate feedback and corrects where necessary.

You want a complete and custom-made proposal?
Donít hesitate to send an email to info@aeetos.be or call us on +32 475 52 36 05.